Privacy Policy & Personal Data Protection Disclosure

Last Updated: 2026 KVKK Law No. 6698 GDPR Compatible

Bilgin Nakliyat is committed to protecting your personal data. This disclosure is provided in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) of the Republic of Turkey.

1. Data Controller

As the data controller within the scope of Law No. 6698 on the Protection of Personal Data (KVKK), Bilgin Nakliyat (hereinafter referred to as "Company") provides the following disclosure.

Address: Merkez Mah. Şişli, İstanbul
Phone: 0535 411 82 87
Email: info@bilginnakliyat.com

2. Categories of Personal Data Processed

Category	Data Types	Legal Basis	Purpose
Contact Information	Name, Surname, Phone, Email	KVKK Art. 5/2-c (contract), Art. 5/2-f (legitimate interest)	Providing quotes and service callbacks
Service Information	Selected service type, message content	KVKK Art. 5/2-c	Service delivery and quality improvement
Technical Data	IP address, browser/device info	KVKK Art. 5/2-f	Security, spam prevention, system integrity

3. How We Collect Your Personal Data

Your data is collected through the following channels:

Online quote and contact forms on our website
WhatsApp and telephone communications
Automatic technical logs during website visits

4. Purpose of Processing

Providing transport and recycling service quotes
Contacting you to follow up on requests
Improving service quality and customer satisfaction
Fulfilling legal obligations
Ensuring website security

5. Data Sharing

Your personal data is not shared with any third parties except in the following circumstances:

Legal obligations and court orders
Hosting/server infrastructure providers (limited to server access only)

No data is transferred abroad without your explicit consent.

6. Data Retention Period

Personal data collected through quote forms is retained for a maximum of 2 years after service delivery, and is then securely deleted or anonymised. Technical logs are retained for a maximum of 3 months.

7. Your Rights (KVKK Article 11)

As a data subject, you have the following rights:

To learn whether your personal data is being processed
To request information if your data has been processed
To learn the purpose of processing and whether it is used in accordance with that purpose
To know the third parties to whom data is transferred domestically or abroad
To request correction of incomplete or inaccurate data
To request deletion or destruction of your data
To object to any adverse result arising from automated analysis of your data
To request compensation for damages arising from unlawful processing

To exercise your rights, please contact: info@bilginnakliyat.com

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure.

9. Complaints

You may file a complaint with the Personal Data Protection Authority (KVKK): www.kvkk.gov.tr